Shipping Policy

Effective as of: August 4, 2026

Thank you for shopping with Solyra® Spooky Ghost! We are committed to delivering your spooky ghost decorations efficiently and reliably. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery time is 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries.

4. International Shipping

For international orders, estimated delivery time is 10-25 business days from the date of shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in our shipping fee. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Spooky Ghost is not responsible for shipping delays caused by the carrier, adverse weather conditions, customs processing, or other unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

7. P.O. Box and APO/FPO Addresses

We proudly ship to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@solyraspookyghost.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please include your order number and, for damaged items, clear photos of the damage to the product and packaging. We will work with the shipping carrier to resolve the issue and assist you with a replacement or refund as appropriate.

9. Restricted Countries

We do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on such a list, we will be unable to process your order and will notify you accordingly.