Privacy Policy

Last updated: August 4, 2026

Solyra® Spooky Ghost ("we," "our," or "us") operates the website https://solyraspookyghost.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This includes:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payments, such as credit card numbers and billing details. Please note that we do not directly store full payment card details; these are processed by secure third-party payment processors.
• Device Information: Information about your device, including your IP address, web browser type, operating system, and unique device identifiers.
• Usage Data: Information about how you interact with our Site, such as pages viewed, products viewed, time spent on pages, and referring websites.

2. How We Collect Your Data

We collect personal data through the following methods:

• Direct Interactions: When you provide it to us directly, such as when you create an account, place an order, subscribe to our newsletter, or contact customer support.
• Automated Technologies (Cookies and Tracking Pixels): As you navigate through the Site, we may use cookies, web beacons, and similar tracking technologies to collect certain information about your equipment, browsing actions, and patterns.
• Third-Party Services: We may receive information about you from third-party services, such as analytics providers or advertising partners, to improve our services and marketing efforts.

3. Purpose of Data Collection

We use the collected data for various purposes, including:

• Order Fulfillment: To process and fulfill your orders, including shipping products and sending order confirmations.
• Customer Service: To provide customer support, respond to your inquiries, and manage your account.
• Marketing and Promotions: To send you promotional emails, newsletters, and special offers, where you have opted in to receive such communications.
• Analytics and Improvement: To analyze how our Site is used, understand customer preferences, and improve our products, services, and website functionality.
• Advertising and Targeting: To deliver targeted advertisements to you on our Site and third-party platforms, based on your browsing behavior and interests.
• Security and Fraud Prevention: To detect and prevent fraudulent transactions and ensure the security of our Site.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal information with third parties to help us provide our services and fulfill our business objectives. These third parties include:

• Payment Processors: Such as Stripe or PayPal, to securely process your payments.
• Shipping Carriers: Such as USPS or UPS, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to understand how users interact with our Site. Google Analytics collects information about your usage of the Site and reports website trends without identifying individual visitors.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, to deliver targeted advertisements and measure the effectiveness of our campaigns. These platforms may use cookies and tracking pixels to collect data about your browsing activities on our Site.
• Customer Support Platforms: To manage customer inquiries and support requests.

We ensure that all third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.

• Strictly Necessary Cookies: Essential for the operation of our Site, enabling core functionalities like security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its performance.
• Functionality Cookies: Allow our Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data that we hold.
• Right to Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion: You have the right to request that we erase your personal data, under certain conditions.
• Right to Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy (COPPA Compliance)

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us immediately.

9. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Solyra® Spooky Ghost
Email: support@solyraspookyghost.com

10. How Policy Updates Are Communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.